We currently ship to selected international countries. You’ll see available shipping options at checkout based on your location
Orders typically ship within 1-3 business days. delivery usually takes 3-10 business days depending on your location. International shipping times vary.
Yes, we offer free standard shipping for orders over £49.99
We have a 14-day return policy for our products. However, please note that due to the nature of food items, we cannot accept returns on perishable goods, including coffee. If you receive a defective or damaged item, please contact us immediately for assistance
Just email us at info@sipnovo.com with your order number and reason for return. We'll guide you through the process.
We’re so sorry! If your item arrives damaged or isn’t working as expected, reach out to us within 7 days of delivery and we’ll make it right
If you didn’t find what you were looking for, feel free to contact us at info@sipnovo.com or use our contact form. We’re here to help!
